At Fairplay, your trust is the foundation of our platform. We are committed to protecting your privacy and handling your personal information with the utmost care and transparency. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, mobile application, and related services.

By accessing and using Fairplay, you agree to the practices and terms outlined in this policy. We encourage you to read this document carefully to understand how we protect your information.

1. Information We Collect

To provide a secure, seamless, and reliable betting experience, we collect two types of information:

Personal Information

This is data that can be used to identify you directly. It includes:

• Full name
• Email address
• Phone number
• Date of birth
• Payment and transaction details (for deposits and withdrawals)
• Account login credentials

Non-Personal Information

This is anonymous data related to your interaction with our platform. It helps us improve our services and includes:

• IP address
• Browser type and version
• Device information (e.g., model, operating system)
• Pages visited and time spent on each page
• Cookies and usage data

2. How We Use Your Information

Fairplay uses the information we collect for specific purposes, all aimed at delivering a better and safer service. Your data allows us to:

• Create and manage your betting account.
• Process your deposits and withdrawals securely and efficiently.
• Provide timely and effective customer support.
• Improve website performance, features, and overall user experience.
• Send you promotional offers and platform updates (this is optional, and you can opt out at any time).
• Ensure legal compliance with regulatory requirements and prevent fraudulent activity.
• Maintain the security and integrity of our platform.

3. Cookies Policy

Fairplay uses cookies—small text files stored on your device—to enhance your browsing experience. Cookies are essential for a smooth and personalized user journey.

They help us:

• Remember your login details so you don’t have to enter them every time.
• Track site performance to ensure everything runs smoothly.
• Analyze user behavior to understand how we can improve our platform.
• Provide personalized content and relevant promotions.

You can disable cookies through your browser settings. However, please note that doing so may cause some platform features to not function correctly.

4. Data Protection & Security

We implement strict, industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. Our commitment to your security includes:

• SSL Encryption: All data transmitted between your device and our servers is encrypted.
• Secure Servers: Your information is stored on secure servers with advanced protection.
• Restricted Data Access: Only authorized personnel have access to your personal data.
• Regular Security Audits: We conduct frequent audits to identify and address potential vulnerabilities.
• Fraud Detection Systems: Our systems actively monitor for suspicious activity to protect your account.

While we take every possible step to protect your data, no online system is 100% immune to risks. We advise all users to keep their login details confidential and create strong, unique passwords.

5. Sharing of Information

Fairplay does not sell, rent, or trade your personal data to third parties. Your information is a trust we will not violate.

We may share information only in limited, necessary circumstances with:

• Payment Service Providers: To process your deposits and withdrawals securely.
• Legal Authorities: When required by law or a court order.
• Trusted Partners: For fraud prevention and security analysis.

All our partners are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes for which we have engaged them.

6. Third-Party Links

Our website may contain links to third-party websites for your convenience or information. Fairplay is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

7. Age Restriction

Fairplay’s services are strictly intended for users who are 18 years of age or older. We have a zero-tolerance policy for underage gambling. We do not knowingly collect data from minors, and any account found to be operated by an underage individual will be suspended immediately.

8. Responsible Gaming Commitment

We are dedicated to promoting safe and responsible betting practices. We believe betting should be an enjoyable form of entertainment. Fairplay provides tools to help you stay in control:

• Set personal betting and deposit limits.
• Take short breaks from betting.
• Use our self-exclusion feature for a temporary or permanent stop.

9. Data Retention

We retain your personal information only for as long as it is necessary to fulfill our legal obligations, maintain your account operations, and for security purposes. Once your data is no longer required for these functions, it is securely and permanently deleted from our systems.

10. User Rights

You have control over your personal information. Your rights include the ability to:

• Access the personal data we hold about you.
• Request correction of any information that is inaccurate or incomplete.
• Request the deletion of your data (subject to our legal and regulatory requirements).
• Opt out of receiving promotional emails and communications.

To exercise any of these rights, please contact our customer support team for assistance.

11. Changes to This Privacy Policy

Fairplay may update this policy from time to time to reflect changes in our practices or for legal reasons. Any revisions will be posted on this page with an updated effective date. Your continued use of our services after such changes constitutes your acceptance of the new policy.

12. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please do not hesitate to contact us.

• Email: support@fairplayclubs.com
• Website: https://fairplayclubs.com/contact-us/